New York Department of Labor - Unemployment: The system is old and breaking,... snail mail...
A New York Department of Labor - Unemployment customer review by GetHuman user ~Farked from November 14th, 2017
Background on ~Farked's case
GetHuman: ~Farked - can you tell our other New York Department of Labor - Unemployment customers when your case took place?
~Farked: Yeah. It was afternoon, on November 10th.
GetHuman: Did you reach out to New York Department of Labor - Unemployment, and if so, how?
GetHuman: And which of these common New York Department of Labor - Unemployment customer issues best describes the reason you wanted to talk to them?
(Shows ~Farked a list of common New York Department of Labor - Unemployment problems)
~Farked: "Problem with a claim" was why I was trying to call.
~Farked's review of New York Department of Labor - Unemployment customer service
GetHuman: So how would you sum up your experience for GetHuman's New York Department of Labor - Unemployment customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Farked: The system is old and breaking,... snail mail, voice prompt ****. It is the year ****, so they have a website that works well, as long as you are not a worker bee of the year ****. Self employed worker bees must surrender info of people that payed you as an independent contractor. So the squeeze is on,.... s.s.*s, Fed.IDs, poor, struggling, employers and workers. Where will the squeezing end? Check back in ****.
GetHuman: Let's quantify your experience contacting New York Department of Labor - Unemployment. On a scale of 1 to 5, how easy is it go get help on a New York Department of Labor - Unemployment problem?
~Farked: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Farked: I'd give them a one out of five on communication.
GetHuman: And what about New York Department of Labor - Unemployment's ability to quickly and effectively address your problem?
~Farked: For that I would say one out of five.
GetHuman: And finally- any advice for other New York Department of Labor - Unemployment customers?
~Farked: Call them early in the day or late. Don't forget any personal or account information you might need for New York Department of Labor - Unemployment to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Farked taken from his New York Department of Labor - Unemployment customer service problem that occurred on November 10th, 2017.