New York Department of Labor - Unemployment: go through the prompts just to get a call back...
A New York Department of Labor - Unemployment customer review by GetHuman user GetHuman-186847 from November 20th, 2017
Background on GetHuman-186847's case
GetHuman: GetHuman-186847 - can you tell our other New York Department of Labor - Unemployment customers when your case took place?
GetHuman-186847: Yeah. It was afternoon, on November 17th.
GetHuman: Did you reach out to New York Department of Labor - Unemployment, and if so, how?
GetHuman: And which of these common New York Department of Labor - Unemployment customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-186847 a list of common New York Department of Labor - Unemployment problems)
GetHuman-186847: "Collecting benefits" was why I was trying to call.
GetHuman-186847's review of New York Department of Labor - Unemployment customer service
GetHuman: So how would you sum up your experience for GetHuman's New York Department of Labor - Unemployment customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-186847: go through the prompts just to get a call back, it's the only way i've found to do so. great part is they can call you back without having to wait. bad news is it can be a long wait time, or they just say to call back another time
GetHuman: Let's quantify your experience contacting New York Department of Labor - Unemployment. On a scale of 1 to 5, how easy is it go get help on a New York Department of Labor - Unemployment problem?
GetHuman-186847: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-186847: I'd give them a three out of five on communication.
GetHuman: And what about New York Department of Labor - Unemployment's ability to quickly and effectively address your problem?
GetHuman-186847: For that I would say four out of five.
GetHuman: And finally- any advice for other New York Department of Labor - Unemployment customers?
GetHuman-186847: Call them early in the day or late. Don't forget any personal or account information you might need for New York Department of Labor - Unemployment to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-186847 taken from his New York Department of Labor - Unemployment customer service problem that occurred on November 17th, 2017.