New York Department of Labor - Unemployment: it's impossible to get in touch with a real per...
A New York Department of Labor - Unemployment customer review by GetHuman user GetHuman-447143 from November 2nd, 2017
Background on GetHuman-447143's case
GetHuman: GetHuman-447143 - can you tell our other New York Department of Labor - Unemployment customers when your case took place?
GetHuman-447143: Yup. It was evening, on October 31st.
GetHuman: Did you reach out to New York Department of Labor - Unemployment, and if so, how?
GetHuman: And which of these common New York Department of Labor - Unemployment customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-447143 a list of common New York Department of Labor - Unemployment problems)
GetHuman-447143: "Collecting benefits" was why I was trying to call.
GetHuman-447143's review of New York Department of Labor - Unemployment customer service
GetHuman: So how would you sum up your experience for GetHuman's New York Department of Labor - Unemployment customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-447143: it's impossible to get in touch with a real person and after days of trying they tell you to hang up and press a different extension.. This is the worst service I have ever encountered...it's like a scam because they don't want to pay you...
GetHuman: Let's quantify your experience contacting New York Department of Labor - Unemployment. On a scale of 1 to 5, how easy is it go get help on a New York Department of Labor - Unemployment problem?
GetHuman-447143: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-447143: I'd give them a one out of five on communication.
GetHuman: And what about New York Department of Labor - Unemployment's ability to quickly and effectively address your problem?
GetHuman-447143: For that I would say two out of five.
GetHuman: And finally- any advice for other New York Department of Labor - Unemployment customers?
GetHuman-447143: Call them early in the day or late. Don't forget any personal or account information you might need for New York Department of Labor - Unemployment to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-447143 taken from his New York Department of Labor - Unemployment customer service problem that occurred on October 31st, 2017.