New York Department of Motor Vehicles (DMV/RMV) - Traffic Violations Bureau: Asked if and how to appear via telephone when p...
A New York Department of Motor Vehicles (DMV/RMV) - Traffic Violations Bureau customer review by GetHuman user GetHuman-323610 from November 11th, 2017
Background on GetHuman-323610's case
GetHuman: GetHuman-323610 - can you tell our other New York Department of Motor Vehicles (DMV/RMV) - Traffic Violations Bureau customers when your case took place?
GetHuman-323610: Yes I can. It was afternoon, on November 4th.
GetHuman: Did you reach out to New York Department of Motor Vehicles (DMV/RMV) - Traffic Violations Bureau, and if so, how?
GetHuman: And which of these common New York Department of Motor Vehicles (DMV/RMV) - Traffic Violations Bureau customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-323610 a list of common New York Department of Motor Vehicles (DMV/RMV) - Traffic Violations Bureau problems)
GetHuman-323610: "Complaint" was why I was trying to call.
GetHuman-323610's review of New York Department of Motor Vehicles (DMV/RMV) - Traffic Violations Bureau customer service
GetHuman: So how would you sum up your experience for GetHuman's New York Department of Motor Vehicles (DMV/RMV) - Traffic Violations Bureau customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-323610: Asked if and how to appear via telephone when plead not guilty if non-NY resident. Was asked for ticket number since that not available asked for name of offender. Is this necessary for general information that should be standard??? I think not, therefore, I would rate that there was no service performed and a violation of freedom of information act. Getting thru via the phone yes that worked beautifully!!!
GetHuman: Let's quantify your experience contacting New York Department of Motor Vehicles (DMV/RMV) - Traffic Violations Bureau. On a scale of 1 to 5, how easy is it go get help on a New York Department of Motor Vehicles (DMV/RMV) - Traffic Violations Bureau problem?
GetHuman-323610: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-323610: I'd give them a one out of five on communication.
GetHuman: And what about New York Department of Motor Vehicles (DMV/RMV) - Traffic Violations Bureau's ability to quickly and effectively address your problem?
GetHuman-323610: For that I would say three out of five.
GetHuman: And finally- any advice for other New York Department of Motor Vehicles (DMV/RMV) - Traffic Violations Bureau customers?
GetHuman-323610: Call them early in the day or late. Don't forget any personal or account information you might need for New York Department of Motor Vehicles (DMV/RMV) - Traffic Violations Bureau to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-323610 taken from his New York Department of Motor Vehicles (DMV/RMV) - Traffic Violations Bureau customer service problem that occurred on November 4th, 2017.