New York Department of Motor Vehicles (DMV/RMV) - Traffic Violations Bureau: went through ** minutes of prompts before waiti...
A New York Department of Motor Vehicles (DMV/RMV) - Traffic Violations Bureau customer review by GetHuman user GetHuman-23001 from November 27th, 2017
Background on GetHuman-23001's case
GetHuman: GetHuman-23001 - can you tell our other New York Department of Motor Vehicles (DMV/RMV) - Traffic Violations Bureau customers when your case took place?
GetHuman-23001: Sure. It was middle of the night, on November 21st.
GetHuman: Did you reach out to New York Department of Motor Vehicles (DMV/RMV) - Traffic Violations Bureau, and if so, how?
GetHuman: And which of these common New York Department of Motor Vehicles (DMV/RMV) - Traffic Violations Bureau customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-23001 a list of common New York Department of Motor Vehicles (DMV/RMV) - Traffic Violations Bureau problems)
GetHuman-23001: "File a report" was why I was trying to call.
GetHuman-23001's review of New York Department of Motor Vehicles (DMV/RMV) - Traffic Violations Bureau customer service
GetHuman: So how would you sum up your experience for GetHuman's New York Department of Motor Vehicles (DMV/RMV) - Traffic Violations Bureau customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-23001: went through ** minutes of prompts before waiting on hold for ** minutes and never got to speak to anyone. Just listened to tropical call waiting music and occasional DMV voiceover information about renewing registrations.
GetHuman: Let's quantify your experience contacting New York Department of Motor Vehicles (DMV/RMV) - Traffic Violations Bureau. On a scale of 1 to 5, how easy is it go get help on a New York Department of Motor Vehicles (DMV/RMV) - Traffic Violations Bureau problem?
GetHuman-23001: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-23001: I'd give them a one out of five on communication.
GetHuman: And what about New York Department of Motor Vehicles (DMV/RMV) - Traffic Violations Bureau's ability to quickly and effectively address your problem?
GetHuman-23001: For that I would say one out of five.
GetHuman: And finally- any advice for other New York Department of Motor Vehicles (DMV/RMV) - Traffic Violations Bureau customers?
GetHuman-23001: Call them early in the day or late. Don't forget any personal or account information you might need for New York Department of Motor Vehicles (DMV/RMV) - Traffic Violations Bureau to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-23001 taken from his New York Department of Motor Vehicles (DMV/RMV) - Traffic Violations Bureau customer service problem that occurred on November 21st, 2017.