New York Department of Motor Vehicles (DMV/RMV): The DMV is an uncontactable organization which...

A New York Department of Motor Vehicles (DMV/RMV) customer review by GetHuman user ~Soleado from November 27th, 2017

Background on ~Soleado's case

GetHuman: ~Soleado - can you tell our other New York Department of Motor Vehicles (DMV/RMV) customers when your case took place?
~Soleado: Sure. It was morning, on November 20th.
GetHuman: Did you reach out to New York Department of Motor Vehicles (DMV/RMV), and if so, how?
~Soleado: I used the 212-645-5550 number I found for on the GetHuman New York Department of Motor Vehicles (DMV/RMV) customer phone number page I was on: New York Department of Motor Vehicles (DMV/RMV) Customer Service Phone Number
GetHuman: And which of these common New York Department of Motor Vehicles (DMV/RMV) customer issues best describes the reason you wanted to talk to them?
(Shows ~Soleado a list of common New York Department of Motor Vehicles (DMV/RMV) problems)
~Soleado: "File a report" was why I was trying to call.

~Soleado's review of New York Department of Motor Vehicles (DMV/RMV) customer service

GetHuman: So how would you sum up your experience for GetHuman's New York Department of Motor Vehicles (DMV/RMV) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Soleado: The DMV is an uncontactable organization which almost never gives useful information. The best they can say is to call another number because it is not their department.
GetHuman: Let's quantify your experience contacting New York Department of Motor Vehicles (DMV/RMV). On a scale of 1 to 5, how easy is it go get help on a New York Department of Motor Vehicles (DMV/RMV) problem?
~Soleado: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Soleado: I'd give them a five out of five on communication.
GetHuman: And what about New York Department of Motor Vehicles (DMV/RMV)'s ability to quickly and effectively address your problem?
~Soleado: For that I would say five out of five.
GetHuman: And finally- any advice for other New York Department of Motor Vehicles (DMV/RMV) customers?
~Soleado: Call them early in the day or late. Don't forget any personal or account information you might need for New York Department of Motor Vehicles (DMV/RMV) to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Soleado taken from his New York Department of Motor Vehicles (DMV/RMV) customer service problem that occurred on November 20th, 2017.

New York Department of Motor Vehicles (DMV/RMV)

2.50 of 5 stars | 26 reviews

~Soleado's New York Department of Motor Vehicles (DMV/RMV) Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars

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