New York Life Insurance Company: I wanted Life Claims. The two gentlemen I talk...

A New York Life Insurance Company customer review by GetHuman user GetHuman-323835 from November 28th, 2017

Background on GetHuman-323835's case

GetHuman: GetHuman-323835 - can you tell our other New York Life Insurance Company customers when your case took place?
GetHuman-323835: Yes I can. It was morning, on November 18th.
GetHuman: Did you reach out to New York Life Insurance Company, and if so, how?
GetHuman-323835: I used the 800-598-2019 number I found for on the GetHuman New York Life Insurance Company customer phone number page I was on: New York Life Insurance Company Customer Service Phone Number
GetHuman: And which of these common New York Life Insurance Company customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-323835 a list of common New York Life Insurance Company problems)
GetHuman-323835: "Renew coverage" was why I was trying to call.

GetHuman-323835's review of New York Life Insurance Company customer service

GetHuman: So how would you sum up your experience for GetHuman's New York Life Insurance Company customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-323835: I wanted Life Claims. The two gentlemen I talked to tried and tried to transfer me with no success and could not provide me with a phone number for Life claimms
GetHuman: Let's quantify your experience contacting New York Life Insurance Company. On a scale of 1 to 5, how easy is it go get help on a New York Life Insurance Company problem?
GetHuman-323835: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-323835: I'd give them a five out of five on communication.
GetHuman: And what about New York Life Insurance Company's ability to quickly and effectively address your problem?
GetHuman-323835: For that I would say two out of five.
GetHuman: And finally- any advice for other New York Life Insurance Company customers?
GetHuman-323835: Call them early in the day or late. Don't forget any personal or account information you might need for New York Life Insurance Company to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-323835 taken from his New York Life Insurance Company customer service problem that occurred on November 18th, 2017.

New York Life Insurance Company

3.50 of 5 stars | 16 reviews

GetHuman-323835's New York Life Insurance Company Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
4 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like New York Life Insurance Company, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with New York Life Insurance Company in any way.

Was this page helpful?
Thank you and please share!
Thank you and please share!
Needs work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!