New York State Department Of Civil Service: I was put on an endless hold with the same mess...

A New York State Department Of Civil Service customer review by GetHuman user ~Jsilvers from November 27th, 2017

Background on ~Jsilvers's case

GetHuman: ~Jsilvers - can you tell our other New York State Department Of Civil Service customers when your case took place?
~Jsilvers: Yes I can. It was evening, on November 20th.
GetHuman: Did you reach out to New York State Department Of Civil Service, and if so, how?
~Jsilvers: I used the 877-697-5627 number I found for on the GetHuman New York State Department Of Civil Service customer phone number page I was on: New York State Department Of Civil Service Customer Service Phone Number
GetHuman: And which of these common New York State Department Of Civil Service customer issues best describes the reason you wanted to talk to them?
(Shows ~Jsilvers a list of common New York State Department Of Civil Service problems)
~Jsilvers: "None of those really matches why I wanted to call New York State Department Of Civil Service that day." was why I was trying to call.

~Jsilvers's review of New York State Department Of Civil Service customer service

GetHuman: So how would you sum up your experience for GetHuman's New York State Department Of Civil Service customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Jsilvers: I was put on an endless hold with the same message about domestic partners repeating in a loop. No one ever picked up at Civil Service
GetHuman: Let's quantify your experience contacting New York State Department Of Civil Service. On a scale of 1 to 5, how easy is it go get help on a New York State Department Of Civil Service problem?
~Jsilvers: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Jsilvers: I'd give them a one out of five on communication.
GetHuman: And what about New York State Department Of Civil Service's ability to quickly and effectively address your problem?
~Jsilvers: For that I would say one out of five.
GetHuman: And finally- any advice for other New York State Department Of Civil Service customers?
~Jsilvers: Call them early in the day or late. Don't forget any personal or account information you might need for New York State Department Of Civil Service to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Jsilvers taken from his New York State Department Of Civil Service customer service problem that occurred on November 20th, 2017.

New York State Department Of Civil Service

1.00 of 5 stars | 15 reviews

~Jsilvers's New York State Department Of Civil Service Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars

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