New York State Department of Taxation and Finance: I felt that the customer representative could o...
A New York State Department of Taxation and Finance customer review by GetHuman user ~Nicole Eccles from November 20th, 2017
Background on ~Nicole Eccles 's case
GetHuman: ~Nicole Eccles - can you tell our other New York State Department of Taxation and Finance customers when your case took place?
~Nicole Eccles : Sure. It was middle of the night, on November 13th.
GetHuman: Did you reach out to New York State Department of Taxation and Finance, and if so, how?
GetHuman: And which of these common New York State Department of Taxation and Finance customer issues best describes the reason you wanted to talk to them?
(Shows ~Nicole Eccles a list of common New York State Department of Taxation and Finance problems)
~Nicole Eccles : "Account Access" was why I was trying to call.
~Nicole Eccles 's review of New York State Department of Taxation and Finance customer service
GetHuman: So how would you sum up your experience for GetHuman's New York State Department of Taxation and Finance customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Nicole Eccles : I felt that the customer representative could of helped more with the questions that I was asking him
GetHuman: Let's quantify your experience contacting New York State Department of Taxation and Finance. On a scale of 1 to 5, how easy is it go get help on a New York State Department of Taxation and Finance problem?
~Nicole Eccles : I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Nicole Eccles : I'd give them a four out of five on communication.
GetHuman: And what about New York State Department of Taxation and Finance's ability to quickly and effectively address your problem?
~Nicole Eccles : For that I would say five out of five.
GetHuman: And finally- any advice for other New York State Department of Taxation and Finance customers?
~Nicole Eccles : Call them early in the day or late. Don't forget any personal or account information you might need for New York State Department of Taxation and Finance to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Nicole Eccles taken from his New York State Department of Taxation and Finance customer service problem that occurred on November 13th, 2017.