Newark Star Ledger: I just want to post a vacation stop and I could...
A Newark Star Ledger customer review by GetHuman user ~Met man from November 28th, 2017
Background on ~Met man's case
GetHuman: ~Met man - can you tell our other Newark Star Ledger customers when your case took place?
~Met man: Yes I can. It was middle of the night, on November 21st.
GetHuman: Did you reach out to Newark Star Ledger, and if so, how?
GetHuman: And which of these common Newark Star Ledger customer issues best describes the reason you wanted to talk to them?
(Shows ~Met man a list of common Newark Star Ledger problems)
~Met man: "Refund" was why I was trying to call.
~Met man's review of Newark Star Ledger customer service
GetHuman: So how would you sum up your experience for GetHuman's Newark Star Ledger customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Met man: I just want to post a vacation stop and I could not do it. The irony is that when I want the paper, they don't deliver it.
GetHuman: Let's quantify your experience contacting Newark Star Ledger. On a scale of 1 to 5, how easy is it go get help on a Newark Star Ledger problem?
~Met man: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Met man: I'd give them a one out of five on communication.
GetHuman: And what about Newark Star Ledger's ability to quickly and effectively address your problem?
~Met man: For that I would say three out of five.
GetHuman: And finally- any advice for other Newark Star Ledger customers?
~Met man: Call them early in the day or late. Don't forget any personal or account information you might need for Newark Star Ledger to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Met man taken from his Newark Star Ledger customer service problem that occurred on November 21st, 2017.