Newell Rubbermaid Inc.: Had to call other numbers, t hen was told they...

A Newell Rubbermaid Inc. customer review by GetHuman user GetHuman-134879 from November 16th, 2017

Background on GetHuman-134879's case

GetHuman: GetHuman-134879 - can you tell our other Newell Rubbermaid Inc. customers when your case took place?
GetHuman-134879: Yes. It was afternoon, on November 13th.
GetHuman: Did you reach out to Newell Rubbermaid Inc., and if so, how?
GetHuman-134879: I used the 770-418-7000 number I found for on the GetHuman Newell Rubbermaid Inc. customer phone number page I was on: Newell Rubbermaid Inc. Customer Service Phone Number
GetHuman: And which of these common Newell Rubbermaid Inc. customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-134879 a list of common Newell Rubbermaid Inc. problems)
GetHuman-134879: "Technical support" was why I was trying to call.

GetHuman-134879's review of Newell Rubbermaid Inc. customer service

GetHuman: So how would you sum up your experience for GetHuman's Newell Rubbermaid Inc. customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-134879: Had to call other numbers, t hen was told they don't offer replacement parts. It's not my fault it was missing in the first place.
GetHuman: Let's quantify your experience contacting Newell Rubbermaid Inc.. On a scale of 1 to 5, how easy is it go get help on a Newell Rubbermaid Inc. problem?
GetHuman-134879: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-134879: I'd give them a four out of five on communication.
GetHuman: And what about Newell Rubbermaid Inc.'s ability to quickly and effectively address your problem?
GetHuman-134879: For that I would say three out of five.
GetHuman: And finally- any advice for other Newell Rubbermaid Inc. customers?
GetHuman-134879: Call them early in the day or late. Don't forget any personal or account information you might need for Newell Rubbermaid Inc. to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-134879 taken from his Newell Rubbermaid Inc. customer service problem that occurred on November 13th, 2017.

Newell Rubbermaid Inc.

5.00 of 5 stars | 4 reviews

GetHuman-134879's Newell Rubbermaid Inc. Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
4 out of 5 stars

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