Newman's Own: Got a very nice and very capable individual who...
A Newman's Own customer review by GetHuman user ~Caroline from November 23rd, 2017
Background on ~Caroline's case
GetHuman: ~Caroline - can you tell our other Newman's Own customers when your case took place?
~Caroline: Yes I can. It was morning, on November 18th.
GetHuman: Did you reach out to Newman's Own, and if so, how?
GetHuman: And which of these common Newman's Own customer issues best describes the reason you wanted to talk to them?
(Shows ~Caroline a list of common Newman's Own problems)
~Caroline: "Product information" was why I was trying to call.
~Caroline's review of Newman's Own customer service
GetHuman: So how would you sum up your experience for GetHuman's Newman's Own customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Caroline: Got a very nice and very capable individual who showed the right amount of concern, urgency and customer service.
GetHuman: Let's quantify your experience contacting Newman's Own. On a scale of 1 to 5, how easy is it go get help on a Newman's Own problem?
~Caroline: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Caroline: I'd give them a five out of five on communication.
GetHuman: And what about Newman's Own's ability to quickly and effectively address your problem?
~Caroline: For that I would say four out of five.
GetHuman: And finally- any advice for other Newman's Own customers?
~Caroline: Call them early in the day or late. Don't forget any personal or account information you might need for Newman's Own to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Caroline taken from his Newman's Own customer service problem that occurred on November 18th, 2017.