Newport-News Post Gazette: called three times and got disconnected i wan...

A Newport-News Post Gazette customer review by GetHuman user GetHuman-434670 from November 17th, 2017

Background on GetHuman-434670's case

GetHuman: GetHuman-434670 - can you tell our other Newport-News Post Gazette customers when your case took place?
GetHuman-434670: Yes I can. It was middle of the night, on November 13th.
GetHuman: Did you reach out to Newport-News Post Gazette, and if so, how?
GetHuman-434670: I used the 800-543-8908 number I found for on the GetHuman Newport-News Post Gazette customer phone number page I was on: Newport-News Post Gazette Customer Service Phone Number
GetHuman: And which of these common Newport-News Post Gazette customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-434670 a list of common Newport-News Post Gazette problems)
GetHuman-434670: "Lower my bill" was why I was trying to call.

GetHuman-434670's review of Newport-News Post Gazette customer service

GetHuman: So how would you sum up your experience for GetHuman's Newport-News Post Gazette customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-434670: called three times and got disconnected i want to talk to someone now wanted to place an order and now i am having secong thoughts please call me by * ** eastern standard time at *** *** **** or you will loose a customeer and many others..This is not acceptable. awaiting ur call back***
GetHuman: Let's quantify your experience contacting Newport-News Post Gazette. On a scale of 1 to 5, how easy is it go get help on a Newport-News Post Gazette problem?
GetHuman-434670: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-434670: I'd give them a one out of five on communication.
GetHuman: And what about Newport-News Post Gazette's ability to quickly and effectively address your problem?
GetHuman-434670: For that I would say one out of five.
GetHuman: And finally- any advice for other Newport-News Post Gazette customers?
GetHuman-434670: Call them early in the day or late. Don't forget any personal or account information you might need for Newport-News Post Gazette to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-434670 taken from his Newport-News Post Gazette customer service problem that occurred on November 13th, 2017.

Newport-News Post Gazette

1.20 of 5 stars | 4 reviews

GetHuman-434670's Newport-News Post Gazette Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars

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