Newsweek: Even though I have a print subscription they ar...
A Newsweek customer review by GetHuman user GetHuman-222892 from November 17th, 2017
Background on GetHuman-222892's case
GetHuman: GetHuman-222892 - can you tell our other Newsweek customers when your case took place?
GetHuman-222892: Yeah. It was morning, on November 7th.
GetHuman: Did you reach out to Newsweek, and if so, how?
GetHuman: And which of these common Newsweek customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-222892 a list of common Newsweek problems)
GetHuman-222892: "Complaint" was why I was trying to contact.
GetHuman-222892's review of Newsweek customer service
GetHuman: So how would you sum up your experience for GetHuman's Newsweek customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-222892: Even though I have a print subscription they are unable to get me signed up for digital. Tech Services said it was because their volume of people doing this is very high but he would pass it on to his supervisor. I've been trying to do this for weeks. Another complication is that it comes up on my Nook but I've been trying to get it switched to my Ipad. Neither emails nor calls accomplish a solution.
GetHuman: Let's quantify your experience contacting Newsweek. On a scale of 1 to 5, how easy is it go get help on a Newsweek problem?
GetHuman-222892: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-222892: I'd give them a three out of five on communication.
GetHuman: And what about Newsweek's ability to quickly and effectively address your problem?
GetHuman-222892: For that I would say five out of five.
GetHuman: And finally- any advice for other Newsweek customers?
GetHuman-222892: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Newsweek to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-222892 taken from his Newsweek customer service problem that occurred on November 7th, 2017.