Nissan Credit: All I NEEDED WAS MY PAY OFF BALLANCE AFTER GETT...
A Nissan Credit customer review by GetHuman user ~MIMI from November 27th, 2017
Background on ~MIMI's case
GetHuman: ~MIMI - can you tell our other Nissan Credit customers when your case took place?
~MIMI: Yeah. It was middle of the night, on November 24th.
GetHuman: Did you reach out to Nissan Credit, and if so, how?
GetHuman: And which of these common Nissan Credit customer issues best describes the reason you wanted to talk to them?
(Shows ~MIMI a list of common Nissan Credit problems)
~MIMI: "Repairs" was why I was trying to call.
~MIMI's review of Nissan Credit customer service
GetHuman: So how would you sum up your experience for GetHuman's Nissan Credit customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~MIMI: All I NEEDED WAS MY PAY OFF BALLANCE AFTER GETTING SCREWED BY DON DAVIS NISSAN IN ARLINGTON (OFF I **) I FINNALLY FIND AN OTHER ESTABLISHMENT THAT WANTS TO TAKE THE CAR AS A TRADE OFF FROM BUYING IT ONLY * WEEK AGO & WITH A LOSS OF OVER $****.**. TRYING TO CALL THESE PEOPLE IS LIKE GOING TO **** A FEW TIMES AND BACK! WHAT THE **** IS GOING ON WITH THESE BIG NAMES BUSINEESSES THESE DAYS???? I HAD TO HANG UP. WILL TRY AGAIN LATER & HOPEFULLY GET TO TALK TO SOMEONE!********
GetHuman: Let's quantify your experience contacting Nissan Credit. On a scale of 1 to 5, how easy is it go get help on a Nissan Credit problem?
~MIMI: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~MIMI: I'd give them a four out of five on communication.
GetHuman: And what about Nissan Credit's ability to quickly and effectively address your problem?
~MIMI: For that I would say three out of five.
GetHuman: And finally- any advice for other Nissan Credit customers?
~MIMI: Call them early in the day or late. Don't forget any personal or account information you might need for Nissan Credit to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~MIMI taken from his Nissan Credit customer service problem that occurred on November 24th, 2017.