Nitrorcx.com: I ordered some parts and didn't get a id number...

A Nitrorcx.com customer review by GetHuman user ~shaygoellner from November 19th, 2017

Background on ~shaygoellner's case

GetHuman: ~shaygoellner - can you tell our other Nitrorcx.com customers when your case took place?
~shaygoellner: Yeah. It was evening, on November 17th.
GetHuman: Did you reach out to Nitrorcx.com, and if so, how?
~shaygoellner: I used a live chat I found on the GetHuman Nitrorcx.com customer service contact info page: Contact Nitrorcx.com Customer Service
GetHuman: And which of these common Nitrorcx.com customer issues best describes the reason you wanted to talk to them?
(Shows ~shaygoellner a list of common Nitrorcx.com problems)
~shaygoellner: "Overcharge/Strange charge" was why I was trying to contact.

~shaygoellner's review of Nitrorcx.com customer service

GetHuman: So how would you sum up your experience for GetHuman's Nitrorcx.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~shaygoellner: I ordered some parts and didn't get a id number to track them through UPS. I have tried almost everything to contact them but still nothing. Is this site real this is getting so old.............
GetHuman: Let's quantify your experience contacting Nitrorcx.com. On a scale of 1 to 5, how easy is it go get help on a Nitrorcx.com problem?
~shaygoellner: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~shaygoellner: I'd give them a five out of five on communication.
GetHuman: And what about Nitrorcx.com's ability to quickly and effectively address your problem?
~shaygoellner: For that I would say five out of five.
GetHuman: And finally- any advice for other Nitrorcx.com customers?
~shaygoellner: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Nitrorcx.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~shaygoellner taken from his Nitrorcx.com customer service problem that occurred on November 17th, 2017.

Nitrorcx.com

3.67 of 5 stars | 25 reviews

~shaygoellner's Nitrorcx.com Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
4 out of 5 stars

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