North Carolina Department of Revenue: ** mins wait time. Customer rep. asked my call...

A North Carolina Department of Revenue customer review by GetHuman user GetHuman-40201 from November 22nd, 2017

Background on GetHuman-40201's case

GetHuman: GetHuman-40201 - can you tell our other North Carolina Department of Revenue customers when your case took place?
GetHuman-40201: Sure. It was middle of the night, on November 16th.
GetHuman: Did you reach out to North Carolina Department of Revenue, and if so, how?
GetHuman-40201: I used the 877-252-4962 number I found for on the GetHuman North Carolina Department of Revenue customer phone number page I was on: North Carolina Department of Revenue Customer Service Phone Number
GetHuman: And which of these common North Carolina Department of Revenue customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-40201 a list of common North Carolina Department of Revenue problems)
GetHuman-40201: "Speak to an agent" was why I was trying to call.

GetHuman-40201's review of North Carolina Department of Revenue customer service

GetHuman: So how would you sum up your experience for GetHuman's North Carolina Department of Revenue customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-40201: ** mins wait time. Customer rep. asked my call. She will get some one to help on to the call. Wait time goes on goes on.....it ** MINs now..Looks like it may for
GetHuman: Let's quantify your experience contacting North Carolina Department of Revenue. On a scale of 1 to 5, how easy is it go get help on a North Carolina Department of Revenue problem?
GetHuman-40201: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-40201: I'd give them a five out of five on communication.
GetHuman: And what about North Carolina Department of Revenue's ability to quickly and effectively address your problem?
GetHuman-40201: For that I would say four out of five.
GetHuman: And finally- any advice for other North Carolina Department of Revenue customers?
GetHuman-40201: Call them early in the day or late. Don't forget any personal or account information you might need for North Carolina Department of Revenue to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-40201 taken from his North Carolina Department of Revenue customer service problem that occurred on November 16th, 2017.

North Carolina Department of Revenue

3.80 of 5 stars | 192 reviews

GetHuman-40201's North Carolina Department of Revenue Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
4 out of 5 stars

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