North Carolina Department of Revenue: The phone line itself seemed to be bad--your ag...
A North Carolina Department of Revenue customer review by GetHuman user ~Not displyaed from November 20th, 2017
Background on ~Not displyaed's case
GetHuman: ~Not displyaed - can you tell our other North Carolina Department of Revenue customers when your case took place?
~Not displyaed: Yeah. It was morning, on November 16th.
GetHuman: Did you reach out to North Carolina Department of Revenue, and if so, how?
GetHuman: And which of these common North Carolina Department of Revenue customer issues best describes the reason you wanted to talk to them?
(Shows ~Not displyaed a list of common North Carolina Department of Revenue problems)
~Not displyaed: "Payments" was why I was trying to call.
~Not displyaed's review of North Carolina Department of Revenue customer service
GetHuman: So how would you sum up your experience for GetHuman's North Carolina Department of Revenue customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Not displyaed: The phone line itself seemed to be bad--your agent's words were all chopped up, as was the oft-repeated notice that "All agents are helping other taxpayers.*The agent was helpful.
GetHuman: Let's quantify your experience contacting North Carolina Department of Revenue. On a scale of 1 to 5, how easy is it go get help on a North Carolina Department of Revenue problem?
~Not displyaed: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Not displyaed: I'd give them a five out of five on communication.
GetHuman: And what about North Carolina Department of Revenue's ability to quickly and effectively address your problem?
~Not displyaed: For that I would say two out of five.
GetHuman: And finally- any advice for other North Carolina Department of Revenue customers?
~Not displyaed: Call them early in the day or late. Don't forget any personal or account information you might need for North Carolina Department of Revenue to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Not displyaed taken from his North Carolina Department of Revenue customer service problem that occurred on November 16th, 2017.