North Carolina Department of Revenue: The two women I spoke with had no idea what th...
A North Carolina Department of Revenue customer review by GetHuman user GetHuman-200042 from November 14th, 2017
Background on GetHuman-200042's case
GetHuman: GetHuman-200042 - can you tell our other North Carolina Department of Revenue customers when your case took place?
GetHuman-200042: Yeah. It was late at night, on November 12th.
GetHuman: Did you reach out to North Carolina Department of Revenue, and if so, how?
GetHuman: And which of these common North Carolina Department of Revenue customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-200042 a list of common North Carolina Department of Revenue problems)
GetHuman-200042: "Payments" was why I was trying to call.
GetHuman-200042's review of North Carolina Department of Revenue customer service
GetHuman: So how would you sum up your experience for GetHuman's North Carolina Department of Revenue customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-200042: The two women I spoke with had no idea what they were talking about and were not even aware of Federal Laws regarding tax colletion. Both of the lied to me and the second one actually hung up on me when she said she was going to put me on hold for a moment to check on something. I would say that these people are utterly incompetent and are out to any citizen they can...
GetHuman: Let's quantify your experience contacting North Carolina Department of Revenue. On a scale of 1 to 5, how easy is it go get help on a North Carolina Department of Revenue problem?
GetHuman-200042: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-200042: I'd give them a four out of five on communication.
GetHuman: And what about North Carolina Department of Revenue's ability to quickly and effectively address your problem?
GetHuman-200042: For that I would say three out of five.
GetHuman: And finally- any advice for other North Carolina Department of Revenue customers?
GetHuman-200042: Call them early in the day or late. Don't forget any personal or account information you might need for North Carolina Department of Revenue to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-200042 taken from his North Carolina Department of Revenue customer service problem that occurred on November 12th, 2017.