North Carolina Department of Revenue: They will come to your home with threatening pr...
A North Carolina Department of Revenue customer review by GetHuman user ~Tax Payer from November 22nd, 2017
Background on ~Tax Payer's case
GetHuman: ~Tax Payer - can you tell our other North Carolina Department of Revenue customers when your case took place?
~Tax Payer: Yup. It was afternoon, on November 14th.
GetHuman: Did you reach out to North Carolina Department of Revenue, and if so, how?
GetHuman: And which of these common North Carolina Department of Revenue customer issues best describes the reason you wanted to talk to them?
(Shows ~Tax Payer a list of common North Carolina Department of Revenue problems)
~Tax Payer: "File/Re-file Income tax" was why I was trying to call.
~Tax Payer's review of North Carolina Department of Revenue customer service
GetHuman: So how would you sum up your experience for GetHuman's North Carolina Department of Revenue customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Tax Payer: They will come to your home with threatening printed material, then give you a phone number that doesn't work... THEN, there's no direct line to the agent handling your taxes. You play phone tag with a bunch of robots... *INSANE!!!!
GetHuman: Let's quantify your experience contacting North Carolina Department of Revenue. On a scale of 1 to 5, how easy is it go get help on a North Carolina Department of Revenue problem?
~Tax Payer: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Tax Payer: I'd give them a four out of five on communication.
GetHuman: And what about North Carolina Department of Revenue's ability to quickly and effectively address your problem?
~Tax Payer: For that I would say five out of five.
GetHuman: And finally- any advice for other North Carolina Department of Revenue customers?
~Tax Payer: Call them early in the day or late. Don't forget any personal or account information you might need for North Carolina Department of Revenue to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Tax Payer taken from his North Carolina Department of Revenue customer service problem that occurred on November 14th, 2017.