North Carolina Department of Revenue: Very helpful. Answered my * question in about...
A North Carolina Department of Revenue customer review by GetHuman user ~goat roper from November 26th, 2017
Background on ~goat roper's case
GetHuman: ~goat roper - can you tell our other North Carolina Department of Revenue customers when your case took place?
~goat roper: Yes I can. It was afternoon, on November 17th.
GetHuman: Did you reach out to North Carolina Department of Revenue, and if so, how?
GetHuman: And which of these common North Carolina Department of Revenue customer issues best describes the reason you wanted to talk to them?
(Shows ~goat roper a list of common North Carolina Department of Revenue problems)
~goat roper: "Refund status" was why I was trying to call.
~goat roper's review of North Carolina Department of Revenue customer service
GetHuman: So how would you sum up your experience for GetHuman's North Carolina Department of Revenue customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~goat roper: Very helpful. Answered my * question in about ** seconds. On hold for * minutes. This made me happy, happy, happy!!!
GetHuman: Let's quantify your experience contacting North Carolina Department of Revenue. On a scale of 1 to 5, how easy is it go get help on a North Carolina Department of Revenue problem?
~goat roper: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~goat roper: I'd give them a five out of five on communication.
GetHuman: And what about North Carolina Department of Revenue's ability to quickly and effectively address your problem?
~goat roper: For that I would say two out of five.
GetHuman: And finally- any advice for other North Carolina Department of Revenue customers?
~goat roper: Call them early in the day or late. Don't forget any personal or account information you might need for North Carolina Department of Revenue to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~goat roper taken from his North Carolina Department of Revenue customer service problem that occurred on November 17th, 2017.