NuLime.com: The "wait time" score is misleading. Your call...
A NuLime.com customer review by GetHuman user ~5551234 from November 9th, 2017
Background on ~5551234's case
GetHuman: ~5551234 - can you tell our other NuLime.com customers when your case took place?
~5551234: Yup. It was morning, on November 1st.
GetHuman: Did you reach out to NuLime.com, and if so, how?
GetHuman: And which of these common NuLime.com customer issues best describes the reason you wanted to talk to them?
(Shows ~5551234 a list of common NuLime.com problems)
~5551234: "Overcharge/Strange charge" was why I was trying to call.
~5551234's review of NuLime.com customer service
GetHuman: So how would you sum up your experience for GetHuman's NuLime.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~5551234: The "wait time" score is misleading. Your call is always answered promptly, by an answering machine. Good luck getting a call back! I can't tell you how long that takes, because I still haven't received one.
GetHuman: Let's quantify your experience contacting NuLime.com. On a scale of 1 to 5, how easy is it go get help on a NuLime.com problem?
~5551234: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~5551234: I'd give them a four out of five on communication.
GetHuman: And what about NuLime.com's ability to quickly and effectively address your problem?
~5551234: For that I would say three out of five.
GetHuman: And finally- any advice for other NuLime.com customers?
~5551234: Call them early in the day or late. Don't forget any personal or account information you might need for NuLime.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~5551234 taken from his NuLime.com customer service problem that occurred on November 1st, 2017.
NuLime.com
2.00 of 5 stars | 1 reviews
~5551234's NuLime.com Review
Difficulty of finding help
1 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars
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