O'Reilly Automotive, Inc.: Solved my problem quickly, less than * hours.*I...
A O'Reilly Automotive, Inc. customer review by GetHuman user GetHuman-367090 from November 20th, 2017
Background on GetHuman-367090's case
GetHuman: GetHuman-367090 - can you tell our other O'Reilly Automotive, Inc. customers when your case took place?
GetHuman-367090: Yes I can. It was afternoon, on November 18th.
GetHuman: Did you reach out to O'Reilly Automotive, Inc., and if so, how?
GetHuman: And which of these common O'Reilly Automotive, Inc. customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-367090 a list of common O'Reilly Automotive, Inc. problems)
GetHuman-367090: "None of those really matches why I wanted to call O'Reilly Automotive, Inc. that day." was why I was trying to call.
GetHuman-367090's review of O'Reilly Automotive, Inc. customer service
GetHuman: So how would you sum up your experience for GetHuman's O'Reilly Automotive, Inc. customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-367090: Solved my problem quickly, less than * hours.*I had problems setting up a business account in December. Paperwork was lost. Called corporate after local manager was being difficult dealing with my problem.
GetHuman: Let's quantify your experience contacting O'Reilly Automotive, Inc.. On a scale of 1 to 5, how easy is it go get help on a O'Reilly Automotive, Inc. problem?
GetHuman-367090: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-367090: I'd give them a one out of five on communication.
GetHuman: And what about O'Reilly Automotive, Inc.'s ability to quickly and effectively address your problem?
GetHuman-367090: For that I would say four out of five.
GetHuman: And finally- any advice for other O'Reilly Automotive, Inc. customers?
GetHuman-367090: Call them early in the day or late. Don't forget any personal or account information you might need for O'Reilly Automotive, Inc. to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-367090 taken from his O'Reilly Automotive, Inc. customer service problem that occurred on November 18th, 2017.
O'Reilly Automotive, Inc.
1.00 of 5 stars | 4 reviews
GetHuman-367090's O'Reilly Automotive, Inc. Review
Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
2 out of 5 stars
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