Occidental Petroleum Corporation: Office was closed. I have been unable to access...

A Occidental Petroleum Corporation customer review by GetHuman user ~? from November 18th, 2017

Background on ~?'s case

GetHuman: ~? - can you tell our other Occidental Petroleum Corporation customers when your case took place?
~?: Yeah. It was afternoon, on November 12th.
GetHuman: Did you reach out to Occidental Petroleum Corporation, and if so, how?
~?: I used the 310-208-8800 number I found for on the GetHuman Occidental Petroleum Corporation customer phone number page I was on: Occidental Petroleum Corporation Customer Service Phone Number
GetHuman: And which of these common Occidental Petroleum Corporation customer issues best describes the reason you wanted to talk to them?
(Shows ~? a list of common Occidental Petroleum Corporation problems)
~?: "None of those really matches why I wanted to call Occidental Petroleum Corporation that day." was why I was trying to call.

~?'s review of Occidental Petroleum Corporation customer service

GetHuman: So how would you sum up your experience for GetHuman's Occidental Petroleum Corporation customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~?: Office was closed. I have been unable to access my account for the first time in over ** years. I would appreciate a return call at ***-***-****. My name is Richard Jacobson, and I am a Royalty Interest Owner.
GetHuman: Let's quantify your experience contacting Occidental Petroleum Corporation. On a scale of 1 to 5, how easy is it go get help on a Occidental Petroleum Corporation problem?
~?: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~?: I'd give them a five out of five on communication.
GetHuman: And what about Occidental Petroleum Corporation's ability to quickly and effectively address your problem?
~?: For that I would say one out of five.
GetHuman: And finally- any advice for other Occidental Petroleum Corporation customers?
~?: Call them early in the day or late. Don't forget any personal or account information you might need for Occidental Petroleum Corporation to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~? taken from his Occidental Petroleum Corporation customer service problem that occurred on November 12th, 2017.

Occidental Petroleum Corporation

2.00 of 5 stars | 1 reviews

~?'s Occidental Petroleum Corporation Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Occidental Petroleum Corporation, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Occidental Petroleum Corporation in any way.

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