Ocean State Job Lot: I had to leave a message, I hate having to do t...
A Ocean State Job Lot customer review by GetHuman user ~Kathy B. from November 23rd, 2017
Background on ~Kathy B.'s case
GetHuman: ~Kathy B. - can you tell our other Ocean State Job Lot customers when your case took place?
~Kathy B.: Sure. It was evening, on November 13th.
GetHuman: Did you reach out to Ocean State Job Lot, and if so, how?
GetHuman: And which of these common Ocean State Job Lot customer issues best describes the reason you wanted to talk to them?
(Shows ~Kathy B. a list of common Ocean State Job Lot problems)
~Kathy B.: "Track order" was why I was trying to call.
~Kathy B.'s review of Ocean State Job Lot customer service
GetHuman: So how would you sum up your experience for GetHuman's Ocean State Job Lot customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Kathy B.: I had to leave a message, I hate having to do this as with most companies, nobody gets back to me. I would prefer an option to hold.
GetHuman: Let's quantify your experience contacting Ocean State Job Lot. On a scale of 1 to 5, how easy is it go get help on a Ocean State Job Lot problem?
~Kathy B.: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Kathy B.: I'd give them a one out of five on communication.
GetHuman: And what about Ocean State Job Lot's ability to quickly and effectively address your problem?
~Kathy B.: For that I would say two out of five.
GetHuman: And finally- any advice for other Ocean State Job Lot customers?
~Kathy B.: Call them early in the day or late. Don't forget any personal or account information you might need for Ocean State Job Lot to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Kathy B. taken from his Ocean State Job Lot customer service problem that occurred on November 13th, 2017.
Ocean State Job Lot
1.00 of 5 stars | 4 reviews
~Kathy B.'s Ocean State Job Lot Review
Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
1 out of 5 stars
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