DON'T buy from OEMCYCLE.COM. I bought an EVS Ba...
A Oemcycle.com customer review by GetHuman user ~s-tina from November 24th, 2017
Background on ~s-tina's case
GetHuman: ~s-tina - can you tell our other Oemcycle.com customers when your case took place?
~s-tina: Sure. It was morning, on November 20th.
GetHuman: Did you reach out to Oemcycle.com, and if so, how?
GetHuman: And which of these common Oemcycle.com customer issues best describes the reason you wanted to talk to them?
(Shows ~s-tina a list of common Oemcycle.com problems)
~s-tina: "Cancel order" was why I was trying to call.
~s-tina's review of Oemcycle.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Oemcycle.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~s-tina: DON'T buy from OEMCYCLE.COM. I bought an EVS Ballistic Jersey from them and it did not fit so I returned it. USPS tracking shows it was delivered back to OEMCYCLE on Sept. **. When I called to see why they had not credited my card yet, they said they did not receive my package and refused to give me back my money. They told me to file a complaint with USPS, I told them WHY? They did their job. They are refusing to return my money or do anything about it. They are condescending and are *** holes. Don't buy from them.
GetHuman: Let's quantify your experience contacting Oemcycle.com. On a scale of 1 to 5, how easy is it go get help on a Oemcycle.com problem?
~s-tina: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~s-tina: I'd give them a three out of five on communication.
GetHuman: And what about Oemcycle.com's ability to quickly and effectively address your problem?
~s-tina: For that I would say one out of five.
GetHuman: And finally- any advice for other Oemcycle.com customers?
~s-tina: Call them early in the day or late. Don't forget any personal or account information you might need for Oemcycle.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~s-tina taken from his Oemcycle.com customer service problem that occurred on November 20th, 2017.
Oemcycle.com
1.00 of 5 stars | 3 reviews
~s-tina's Oemcycle.com Review
Difficulty of finding help
1 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars
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