OfficeDepot.com: Amber and John at the Rancho Cucamonga store on...
A OfficeDepot.com customer review by GetHuman user ~brussell from November 8th, 2017
Background on ~brussell's case
GetHuman: ~brussell - can you tell our other OfficeDepot.com customers when your case took place?
~brussell: Yup. It was middle of the night, on November 6th.
GetHuman: Did you reach out to OfficeDepot.com, and if so, how?
GetHuman: And which of these common OfficeDepot.com customer issues best describes the reason you wanted to talk to them?
(Shows ~brussell a list of common OfficeDepot.com problems)
~brussell: "Overcharge/Strange charge" was why I was trying to call.
~brussell's review of OfficeDepot.com customer service
GetHuman: So how would you sum up your experience for GetHuman's OfficeDepot.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~brussell: Amber and John at the Rancho Cucamonga store on Campus Avenue were WONDERFUL!!! I was in and out of the store quickly, they told me where I could find the items I was looking for and since it was early in the morning, both were VERY cheerful (not sure if I was) and both were VERY helpful.
GetHuman: Let's quantify your experience contacting OfficeDepot.com. On a scale of 1 to 5, how easy is it go get help on a OfficeDepot.com problem?
~brussell: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~brussell: I'd give them a five out of five on communication.
GetHuman: And what about OfficeDepot.com's ability to quickly and effectively address your problem?
~brussell: For that I would say five out of five.
GetHuman: And finally- any advice for other OfficeDepot.com customers?
~brussell: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for OfficeDepot.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~brussell taken from his OfficeDepot.com customer service problem that occurred on November 6th, 2017.
OfficeDepot.com
4.00 of 5 stars | 3 reviews
~brussell's OfficeDepot.com Review
Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars
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