Offsite Data Depot: Wonderful service to use when storing records...
A Offsite Data Depot customer review by GetHuman user ~Jamie from November 9th, 2017
Background on ~Jamie's case
GetHuman: ~Jamie - can you tell our other Offsite Data Depot customers when your case took place?
~Jamie: Yes I can. It was afternoon, on November 6th.
GetHuman: Did you reach out to Offsite Data Depot, and if so, how?
GetHuman: And which of these common Offsite Data Depot customer issues best describes the reason you wanted to talk to them?
(Shows ~Jamie a list of common Offsite Data Depot problems)
~Jamie: "Overcharge/Strange charge" was why I was trying to call.
~Jamie's review of Offsite Data Depot customer service
GetHuman: So how would you sum up your experience for GetHuman's Offsite Data Depot customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Jamie: Wonderful service to use when storing records, shredding documents or having your paper scanned. They have a great value, overall quality of services offered and professionalism. I highly recommend them for all your records management needs.
GetHuman: Let's quantify your experience contacting Offsite Data Depot. On a scale of 1 to 5, how easy is it go get help on a Offsite Data Depot problem?
~Jamie: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Jamie: I'd give them a three out of five on communication.
GetHuman: And what about Offsite Data Depot's ability to quickly and effectively address your problem?
~Jamie: For that I would say five out of five.
GetHuman: And finally- any advice for other Offsite Data Depot customers?
~Jamie: Call them early in the day or late. Don't forget any personal or account information you might need for Offsite Data Depot to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Jamie taken from his Offsite Data Depot customer service problem that occurred on November 6th, 2017.
Offsite Data Depot
5.00 of 5 stars | 1 reviews
~Jamie's Offsite Data Depot Review
Difficulty of finding help
5 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
4 out of 5 stars
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