Ohio Office of Unemployment Compensation: A new way....pretend you don't have touch-tone...
A Ohio Office of Unemployment Compensation customer review by GetHuman user ~mikeknr from November 24th, 2017
Background on ~mikeknr's case
GetHuman: ~mikeknr - can you tell our other Ohio Office of Unemployment Compensation customers when your case took place?
~mikeknr: Sure. It was morning, on November 19th.
GetHuman: Did you reach out to Ohio Office of Unemployment Compensation, and if so, how?
GetHuman: And which of these common Ohio Office of Unemployment Compensation customer issues best describes the reason you wanted to talk to them?
(Shows ~mikeknr a list of common Ohio Office of Unemployment Compensation problems)
~mikeknr: "Eligibility question" was why I was trying to call.
~mikeknr's review of Ohio Office of Unemployment Compensation customer service
GetHuman: So how would you sum up your experience for GetHuman's Ohio Office of Unemployment Compensation customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~mikeknr: A new way....pretend you don't have touch-tone, only an old dial phone, in other words, don't enter ANY NUMBERS in response to the questions you're asked, just sit and wait. You will get a raft of English and Spanish messages and then be placed on hold, REALLY old music and 'please hold' messages. I had two phones going and they both answered with a human at almost the exact same second. You WILL get through eventually...
GetHuman: Let's quantify your experience contacting Ohio Office of Unemployment Compensation. On a scale of 1 to 5, how easy is it go get help on a Ohio Office of Unemployment Compensation problem?
~mikeknr: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~mikeknr: I'd give them a five out of five on communication.
GetHuman: And what about Ohio Office of Unemployment Compensation's ability to quickly and effectively address your problem?
~mikeknr: For that I would say one out of five.
GetHuman: And finally- any advice for other Ohio Office of Unemployment Compensation customers?
~mikeknr: Call them early in the day or late. Don't forget any personal or account information you might need for Ohio Office of Unemployment Compensation to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~mikeknr taken from his Ohio Office of Unemployment Compensation customer service problem that occurred on November 19th, 2017.