OkCupid.com: I cannot access my account and there does not s...

A OkCupid.com customer review by GetHuman user ~I don't have one from November 24th, 2017

Background on ~I don't have one's case

GetHuman: ~I don't have one - can you tell our other OkCupid.com customers when your case took place?
~I don't have one: Yes I can. It was morning, on November 16th.
GetHuman: Did you reach out to OkCupid.com, and if so, how?
~I don't have one: I used a help page I found on the GetHuman OkCupid.com customer service contact info page: Contact OkCupid.com Customer Service
GetHuman: And which of these common OkCupid.com customer issues best describes the reason you wanted to talk to them?
(Shows ~I don't have one a list of common OkCupid.com problems)
~I don't have one: "Problem With the App" was why I was trying to contact.

~I don't have one's review of OkCupid.com customer service

GetHuman: So how would you sum up your experience for GetHuman's OkCupid.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~I don't have one: I cannot access my account and there does not seem to be any way to recify this because okCupid has not responded to multiple email pleas for help. *I will be recommeding Match.com to everyone I know.
GetHuman: Let's quantify your experience contacting OkCupid.com. On a scale of 1 to 5, how easy is it go get help on a OkCupid.com problem?
~I don't have one: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~I don't have one: I'd give them a one out of five on communication.
GetHuman: And what about OkCupid.com's ability to quickly and effectively address your problem?
~I don't have one: For that I would say one out of five.
GetHuman: And finally- any advice for other OkCupid.com customers?
~I don't have one: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for OkCupid.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~I don't have one taken from his OkCupid.com customer service problem that occurred on November 16th, 2017.

OkCupid.com

1.00 of 5 stars | 53 reviews

~I don't have one's OkCupid.com Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars

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