Old El Paso: The number ring, some on picks it up...I can he...
A Old El Paso customer review by GetHuman user ~sylvia0001 from November 11th, 2017
Background on ~sylvia0001 's case
GetHuman: ~sylvia0001 - can you tell our other Old El Paso customers when your case took place?
~sylvia0001 : Yeah. It was late at night, on November 9th.
GetHuman: Did you reach out to Old El Paso, and if so, how?
GetHuman: And which of these common Old El Paso customer issues best describes the reason you wanted to talk to them?
(Shows ~sylvia0001 a list of common Old El Paso problems)
~sylvia0001 : "Complaint" was why I was trying to call.
~sylvia0001 's review of Old El Paso customer service
GetHuman: So how would you sum up your experience for GetHuman's Old El Paso customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~sylvia0001 : The number ring, some on picks it up...I can hear talking for about * or more minutes IN THE BAACK GROUND and then I hangs up on me!!!! I have called and callED over and over same problem ..NO ONE COMES TO THE PHONE TO TALK*!!!! I'M calling this *** *** **** to no avail :(( very disapointed about this phone !!
GetHuman: Let's quantify your experience contacting Old El Paso. On a scale of 1 to 5, how easy is it go get help on a Old El Paso problem?
~sylvia0001 : I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~sylvia0001 : I'd give them a four out of five on communication.
GetHuman: And what about Old El Paso's ability to quickly and effectively address your problem?
~sylvia0001 : For that I would say three out of five.
GetHuman: And finally- any advice for other Old El Paso customers?
~sylvia0001 : Call them early in the day or late. Don't forget any personal or account information you might need for Old El Paso to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~sylvia0001 taken from his Old El Paso customer service problem that occurred on November 9th, 2017.
Old El Paso
3.67 of 5 stars | 3 reviews
~sylvia0001 's Old El Paso Review
Difficulty of finding help
5 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
4 out of 5 stars
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