Omaha Public Power District: I was getting my ezpay off my bank account and...
A Omaha Public Power District customer review by GetHuman user ~Judylarsen from November 16th, 2017
Background on ~Judylarsen's case
GetHuman: ~Judylarsen - can you tell our other Omaha Public Power District customers when your case took place?
~Judylarsen: Yes. It was morning, on November 15th.
GetHuman: Did you reach out to Omaha Public Power District, and if so, how?
GetHuman: And which of these common Omaha Public Power District customer issues best describes the reason you wanted to talk to them?
(Shows ~Judylarsen a list of common Omaha Public Power District problems)
~Judylarsen: "Complaint" was why I was trying to call.
~Judylarsen's review of Omaha Public Power District customer service
GetHuman: So how would you sum up your experience for GetHuman's Omaha Public Power District customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Judylarsen: I was getting my ezpay off my bank account and you shut off the service without notification. The bank chargse $** for each ezpay removal if you do it the wrong way. Don't you always let customer know if you are shutting off service. Food ruined, not so bad, Wood floor, bad.
GetHuman: Let's quantify your experience contacting Omaha Public Power District. On a scale of 1 to 5, how easy is it go get help on a Omaha Public Power District problem?
~Judylarsen: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Judylarsen: I'd give them a five out of five on communication.
GetHuman: And what about Omaha Public Power District's ability to quickly and effectively address your problem?
~Judylarsen: For that I would say five out of five.
GetHuman: And finally- any advice for other Omaha Public Power District customers?
~Judylarsen: Call them early in the day or late. Don't forget any personal or account information you might need for Omaha Public Power District to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Judylarsen taken from his Omaha Public Power District customer service problem that occurred on November 15th, 2017.
Omaha Public Power District
4.50 of 5 stars | 1 reviews
~Judylarsen's Omaha Public Power District Review
Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars
GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Omaha Public Power District, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Omaha Public Power District in any way.