Omron Healthcare: Waited more than ** tens without any answer. Al...
A Omron Healthcare customer review by GetHuman user ~annoyed from November 27th, 2017
Background on ~annoyed's case
GetHuman: ~annoyed - can you tell our other Omron Healthcare customers when your case took place?
~annoyed: Yes I can. It was late at night, on November 17th.
GetHuman: Did you reach out to Omron Healthcare, and if so, how?
GetHuman: And which of these common Omron Healthcare customer issues best describes the reason you wanted to talk to them?
(Shows ~annoyed a list of common Omron Healthcare problems)
~annoyed: "Overcharge/Strange charge" was why I was trying to call.
~annoyed's review of Omron Healthcare customer service
GetHuman: So how would you sum up your experience for GetHuman's Omron Healthcare customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~annoyed: Waited more than ** tens without any answer. All agents busy, I guess the one person company hired is busy. HIRE another person to help out!!
GetHuman: Let's quantify your experience contacting Omron Healthcare. On a scale of 1 to 5, how easy is it go get help on a Omron Healthcare problem?
~annoyed: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~annoyed: I'd give them a four out of five on communication.
GetHuman: And what about Omron Healthcare's ability to quickly and effectively address your problem?
~annoyed: For that I would say five out of five.
GetHuman: And finally- any advice for other Omron Healthcare customers?
~annoyed: Call them early in the day or late. Don't forget any personal or account information you might need for Omron Healthcare to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~annoyed taken from his Omron Healthcare customer service problem that occurred on November 17th, 2017.