Opentip.com: They did deliver the ordered item in the ordere...
A Opentip.com customer review by GetHuman user ~The Bear from November 26th, 2017
Background on ~The Bear's case
GetHuman: ~The Bear - can you tell our other Opentip.com customers when your case took place?
~The Bear: Yes. It was afternoon, on November 23rd.
GetHuman: Did you reach out to Opentip.com, and if so, how?
GetHuman: And which of these common Opentip.com customer issues best describes the reason you wanted to talk to them?
(Shows ~The Bear a list of common Opentip.com problems)
~The Bear: "Returns" was why I was trying to contact.
~The Bear's review of Opentip.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Opentip.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~The Bear: They did deliver the ordered item in the ordered size and except for the fact that the ordered item was at least two sizes larger then advetised all would have been well. Their customer service is non existent. Their live chat is a cruel hoax. There customer service has no clue and their email is measured in days as opposed to hours. Their handling of a return of a misrpesenred product of questionable quality is my fault. I will never consider using this site again.
GetHuman: Let's quantify your experience contacting Opentip.com. On a scale of 1 to 5, how easy is it go get help on a Opentip.com problem?
~The Bear: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~The Bear: I'd give them a four out of five on communication.
GetHuman: And what about Opentip.com's ability to quickly and effectively address your problem?
~The Bear: For that I would say one out of five.
GetHuman: And finally- any advice for other Opentip.com customers?
~The Bear: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Opentip.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~The Bear taken from his Opentip.com customer service problem that occurred on November 23rd, 2017.
Opentip.com
1.00 of 5 stars | 6 reviews
~The Bear's Opentip.com Review
Difficulty of finding help
1 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars
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