Oppenheimer Funds: Above and beyond what I expected - And I have h...
A Oppenheimer Funds customer review by GetHuman user ~Lucy from November 17th, 2017
Background on ~Lucy's case
GetHuman: ~Lucy - can you tell our other Oppenheimer Funds customers when your case took place?
~Lucy: Yeah. It was evening, on November 9th.
GetHuman: Did you reach out to Oppenheimer Funds, and if so, how?
GetHuman: And which of these common Oppenheimer Funds customer issues best describes the reason you wanted to talk to them?
(Shows ~Lucy a list of common Oppenheimer Funds problems)
~Lucy: "Get financial advice" was why I was trying to call.
~Lucy's review of Oppenheimer Funds customer service
GetHuman: So how would you sum up your experience for GetHuman's Oppenheimer Funds customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Lucy: Above and beyond what I expected - And I have high expectations! Extremely courteous and knowledgeable young lady, and helped me avoid some costly penalties.
GetHuman: Let's quantify your experience contacting Oppenheimer Funds. On a scale of 1 to 5, how easy is it go get help on a Oppenheimer Funds problem?
~Lucy: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Lucy: I'd give them a three out of five on communication.
GetHuman: And what about Oppenheimer Funds's ability to quickly and effectively address your problem?
~Lucy: For that I would say five out of five.
GetHuman: And finally- any advice for other Oppenheimer Funds customers?
~Lucy: Call them early in the day or late. Don't forget any personal or account information you might need for Oppenheimer Funds to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Lucy taken from his Oppenheimer Funds customer service problem that occurred on November 9th, 2017.
Oppenheimer Funds
5.00 of 5 stars | 4 reviews
~Lucy's Oppenheimer Funds Review
Difficulty of finding help
5 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
4 out of 5 stars
GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Oppenheimer Funds, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Oppenheimer Funds in any way.