Oprah Magazine: Although frustrated that their bill had no phon...
A Oprah Magazine customer review by GetHuman user ~Cindy Bann from November 13th, 2017
Background on ~Cindy Bann's case
GetHuman: ~Cindy Bann - can you tell our other Oprah Magazine customers when your case took place?
~Cindy Bann: Sure. It was middle of the night, on November 10th.
GetHuman: Did you reach out to Oprah Magazine, and if so, how?
GetHuman: And which of these common Oprah Magazine customer issues best describes the reason you wanted to talk to them?
(Shows ~Cindy Bann a list of common Oprah Magazine problems)
~Cindy Bann: "Cancel my subscription" was why I was trying to call.
~Cindy Bann's review of Oprah Magazine customer service
GetHuman: So how would you sum up your experience for GetHuman's Oprah Magazine customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Cindy Bann: Although frustrated that their bill had no phone number or address (and I lost the envelope) GetHuman helped out tremendously.*Job done!
GetHuman: Let's quantify your experience contacting Oprah Magazine. On a scale of 1 to 5, how easy is it go get help on a Oprah Magazine problem?
~Cindy Bann: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Cindy Bann: I'd give them a five out of five on communication.
GetHuman: And what about Oprah Magazine's ability to quickly and effectively address your problem?
~Cindy Bann: For that I would say five out of five.
GetHuman: And finally- any advice for other Oprah Magazine customers?
~Cindy Bann: Call them early in the day or late. Don't forget any personal or account information you might need for Oprah Magazine to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Cindy Bann taken from his Oprah Magazine customer service problem that occurred on November 10th, 2017.