Oprah Magazine: Continuous subscription... what a sneaky way fo...

A Oprah Magazine customer review by GetHuman user GetHuman-176171 from November 14th, 2017

Background on GetHuman-176171's case

GetHuman: GetHuman-176171 - can you tell our other Oprah Magazine customers when your case took place?
GetHuman-176171: Sure. It was afternoon, on November 10th.
GetHuman: Did you reach out to Oprah Magazine, and if so, how?
GetHuman-176171: I used the 800-846-4020 number I found for on the GetHuman Oprah Magazine customer phone number page I was on: Oprah Magazine Customer Service Phone Number
GetHuman: And which of these common Oprah Magazine customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-176171 a list of common Oprah Magazine problems)
GetHuman-176171: "Cancel my subscription" was why I was trying to call.

GetHuman-176171's review of Oprah Magazine customer service

GetHuman: So how would you sum up your experience for GetHuman's Oprah Magazine customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-176171: Continuous subscription... what a sneaky way for them to get you to pay money. I didn't receive a response after emailing Oprah, and similarly to other customers, could not find a phone number. This number worked very quickly and the customer service rep promised to stop my subscription so that I don't owe any money. Thanks for posting it!
GetHuman: Let's quantify your experience contacting Oprah Magazine. On a scale of 1 to 5, how easy is it go get help on a Oprah Magazine problem?
GetHuman-176171: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-176171: I'd give them a three out of five on communication.
GetHuman: And what about Oprah Magazine's ability to quickly and effectively address your problem?
GetHuman-176171: For that I would say four out of five.
GetHuman: And finally- any advice for other Oprah Magazine customers?
GetHuman-176171: Call them early in the day or late. Don't forget any personal or account information you might need for Oprah Magazine to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-176171 taken from his Oprah Magazine customer service problem that occurred on November 10th, 2017.

Oprah Magazine

4.39 of 5 stars | 199 reviews

GetHuman-176171's Oprah Magazine Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
4 out of 5 stars

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