Oprah Magazine: I called this number to inquire about a subscri...
A Oprah Magazine customer review by GetHuman user ~Gretchen from November 16th, 2017
Background on ~Gretchen's case
GetHuman: ~Gretchen - can you tell our other Oprah Magazine customers when your case took place?
~Gretchen: Yes. It was afternoon, on November 13th.
GetHuman: Did you reach out to Oprah Magazine, and if so, how?
GetHuman: And which of these common Oprah Magazine customer issues best describes the reason you wanted to talk to them?
(Shows ~Gretchen a list of common Oprah Magazine problems)
~Gretchen: "I'm moving" was why I was trying to call.
~Gretchen's review of Oprah Magazine customer service
GetHuman: So how would you sum up your experience for GetHuman's Oprah Magazine customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Gretchen: I called this number to inquire about a subscription that although I've yet to receiving a single magazine, I've been getting billed for * months. Letters from the "Invoicing Bureau" with terrible graphics and print. The emails reference no number or email but lots of places to pay via cc. When I called I was lucky to get "Caitlin". She ever so curtly responded that I entered a sweepstakes and hence the subscription. I told her there must be a mistake because I never enter sweepstakes. Caitlin then asked to verify my email address. I did and she said "well then you entered a sweepstakes." I asked why I was receiving emails for * months but never received any magazines. Caitlin said the first magazine is mailed on May **th. I was able to cancel but she didn't offer until I asked. Sooo I've rec'd emails and letters for * months claiming I owe them money when they haven't even sent any magazines yetI NONE. And I never ever signed up for a sweepstakes. Sooo Sketchy. Seriousl
GetHuman: Let's quantify your experience contacting Oprah Magazine. On a scale of 1 to 5, how easy is it go get help on a Oprah Magazine problem?
~Gretchen: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Gretchen: I'd give them a three out of five on communication.
GetHuman: And what about Oprah Magazine's ability to quickly and effectively address your problem?
~Gretchen: For that I would say two out of five.
GetHuman: And finally- any advice for other Oprah Magazine customers?
~Gretchen: Call them early in the day or late. Don't forget any personal or account information you might need for Oprah Magazine to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Gretchen taken from his Oprah Magazine customer service problem that occurred on November 13th, 2017.