Orange County Register: I understood perfectly that I would not be gett...
A Orange County Register customer review by GetHuman user ~zeezee from November 25th, 2017
Background on ~zeezee's case
GetHuman: ~zeezee - can you tell our other Orange County Register customers when your case took place?
~zeezee: Sure. It was late at night, on November 16th.
GetHuman: Did you reach out to Orange County Register, and if so, how?
GetHuman: And which of these common Orange County Register customer issues best describes the reason you wanted to talk to them?
(Shows ~zeezee a list of common Orange County Register problems)
~zeezee: "File a report" was why I was trying to call.
~zeezee's review of Orange County Register customer service
GetHuman: So how would you sum up your experience for GetHuman's Orange County Register customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~zeezee: I understood perfectly that I would not be getting my refund any time soon. First time I called (*****) it would be ** days, second time (*****)it would be sent on Friday I should receive it November **th. I have called several times, was assured it would be forthcoming. It is now December *th and still no refund of over $**. This is what is called "customer service" today.*
GetHuman: Let's quantify your experience contacting Orange County Register. On a scale of 1 to 5, how easy is it go get help on a Orange County Register problem?
~zeezee: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~zeezee: I'd give them a two out of five on communication.
GetHuman: And what about Orange County Register's ability to quickly and effectively address your problem?
~zeezee: For that I would say one out of five.
GetHuman: And finally- any advice for other Orange County Register customers?
~zeezee: Call them early in the day or late. Don't forget any personal or account information you might need for Orange County Register to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~zeezee taken from his Orange County Register customer service problem that occurred on November 16th, 2017.