Orange County Register: It's not the employees fault , the owner made*b...
A Orange County Register customer review by GetHuman user ~frog from November 24th, 2017
Background on ~frog's case
GetHuman: ~frog - can you tell our other Orange County Register customers when your case took place?
~frog: Sure. It was middle of the night, on November 21st.
GetHuman: Did you reach out to Orange County Register, and if so, how?
GetHuman: And which of these common Orange County Register customer issues best describes the reason you wanted to talk to them?
(Shows ~frog a list of common Orange County Register problems)
~frog: "Complaint" was why I was trying to call.
~frog's review of Orange County Register customer service
GetHuman: So how would you sum up your experience for GetHuman's Orange County Register customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~frog: It's not the employees fault , the owner made*bad business decisions , and now the employees are made to take the responsibility.*Yelling at the employees does not help.Call up the owner and yell at him , he's the one that has messed things up , the employees are just doing their jobs without any say as to how the company should be run .
GetHuman: Let's quantify your experience contacting Orange County Register. On a scale of 1 to 5, how easy is it go get help on a Orange County Register problem?
~frog: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~frog: I'd give them a one out of five on communication.
GetHuman: And what about Orange County Register's ability to quickly and effectively address your problem?
~frog: For that I would say four out of five.
GetHuman: And finally- any advice for other Orange County Register customers?
~frog: Call them early in the day or late. Don't forget any personal or account information you might need for Orange County Register to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~frog taken from his Orange County Register customer service problem that occurred on November 21st, 2017.