Orange County Register: Your customer service is ridiculous. I have cal...
A Orange County Register customer review by GetHuman user GetHuman-17944 from November 24th, 2017
Background on GetHuman-17944's case
GetHuman: GetHuman-17944 - can you tell our other Orange County Register customers when your case took place?
GetHuman-17944: Yes. It was morning, on November 20th.
GetHuman: Did you reach out to Orange County Register, and if so, how?
GetHuman: And which of these common Orange County Register customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-17944 a list of common Orange County Register problems)
GetHuman-17944: "File a report" was why I was trying to call.
GetHuman-17944's review of Orange County Register customer service
GetHuman: So how would you sum up your experience for GetHuman's Orange County Register customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-17944: Your customer service is ridiculous. I have called three numbers. Two, all I get is a recording telling me you have changed delivery people who have NOT done their job. I am continually not receiving my papers. Sometimes on Thursday's, then Saturday's and now Sunday's. It does me no good to continually have to go buy a paper and pay you also. Something needs to be done, or I want my money returned!
GetHuman: Let's quantify your experience contacting Orange County Register. On a scale of 1 to 5, how easy is it go get help on a Orange County Register problem?
GetHuman-17944: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-17944: I'd give them a one out of five on communication.
GetHuman: And what about Orange County Register's ability to quickly and effectively address your problem?
GetHuman-17944: For that I would say two out of five.
GetHuman: And finally- any advice for other Orange County Register customers?
GetHuman-17944: Call them early in the day or late. Don't forget any personal or account information you might need for Orange County Register to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-17944 taken from his Orange County Register customer service problem that occurred on November 20th, 2017.