Orbitz: I SENT CUSTOMRELATIONS AN EMAIL AT **:**AM...

A Orbitz customer review by GetHuman user ~Beverly Thomas from November 14th, 2017

Background on ~Beverly Thomas's case

GetHuman: ~Beverly Thomas - can you tell our other Orbitz customers when your case took place?
~Beverly Thomas: Yes I can. It was morning, on November 13th.
GetHuman: Did you reach out to Orbitz, and if so, how?
~Beverly Thomas: I used the 844-803-5578 number I found for on the GetHuman Orbitz customer phone number page I was on: Orbitz Customer Service Phone Number
GetHuman: And which of these common Orbitz customer issues best describes the reason you wanted to talk to them?
(Shows ~Beverly Thomas a list of common Orbitz problems)
~Beverly Thomas: "Refund a Charge" was why I was trying to call.

~Beverly Thomas's review of Orbitz customer service

GetHuman: So how would you sum up your experience for GetHuman's Orbitz customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Beverly Thomas: I SENT CUSTOMRELATIONS AN EMAIL AT **:**AM **-**-** AND IT IS NOW *.**PM AND STILL NO ANSWER......wHAT IS THE PROBLEM????
GetHuman: Let's quantify your experience contacting Orbitz. On a scale of 1 to 5, how easy is it go get help on a Orbitz problem?
~Beverly Thomas: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Beverly Thomas: I'd give them a one out of five on communication.
GetHuman: And what about Orbitz's ability to quickly and effectively address your problem?
~Beverly Thomas: For that I would say one out of five.
GetHuman: And finally- any advice for other Orbitz customers?
~Beverly Thomas: Call them early in the day or late. Don't forget any personal or account information you might need for Orbitz to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Beverly Thomas taken from his Orbitz customer service problem that occurred on November 13th, 2017.

Orbitz

1.84 of 5 stars | 226 reviews

~Beverly Thomas's Orbitz Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars

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