Orbitz: had a question about my recent booking. got an...
A Orbitz customer review by GetHuman user ~flo rida from November 20th, 2017
Background on ~flo rida's case
GetHuman: ~flo rida - can you tell our other Orbitz customers when your case took place?
~flo rida: Yes. It was afternoon, on November 10th.
GetHuman: Did you reach out to Orbitz, and if so, how?
GetHuman: And which of these common Orbitz customer issues best describes the reason you wanted to talk to them?
(Shows ~flo rida a list of common Orbitz problems)
~flo rida: "Update Account Info" was why I was trying to call.
~flo rida's review of Orbitz customer service
GetHuman: So how would you sum up your experience for GetHuman's Orbitz customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~flo rida: had a question about my recent booking. got an answer in *.* hrs which answered my question & was very friendly
GetHuman: Let's quantify your experience contacting Orbitz. On a scale of 1 to 5, how easy is it go get help on a Orbitz problem?
~flo rida: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~flo rida: I'd give them a three out of five on communication.
GetHuman: And what about Orbitz's ability to quickly and effectively address your problem?
~flo rida: For that I would say one out of five.
GetHuman: And finally- any advice for other Orbitz customers?
~flo rida: Call them early in the day or late. Don't forget any personal or account information you might need for Orbitz to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~flo rida taken from his Orbitz customer service problem that occurred on November 10th, 2017.