Orchard Pharmaceuticals: Each time maile a prescription it takes about a...
A Orchard Pharmaceuticals customer review by GetHuman user ~charlpatter@aol.com from November 25th, 2017
Background on ~charlpatter@aol.com's case
GetHuman: ~charlpatter@aol.com - can you tell our other Orchard Pharmaceuticals customers when your case took place?
~charlpatter@aol.com: Yes I can. It was late at night, on November 20th.
GetHuman: Did you reach out to Orchard Pharmaceuticals, and if so, how?
GetHuman: And which of these common Orchard Pharmaceuticals customer issues best describes the reason you wanted to talk to them?
(Shows ~charlpatter@aol.com a list of common Orchard Pharmaceuticals problems)
~charlpatter@aol.com: "None of those really matches why I wanted to call Orchard Pharmaceuticals that day." was why I was trying to call.
~charlpatter@aol.com's review of Orchard Pharmaceuticals customer service
GetHuman: So how would you sum up your experience for GetHuman's Orchard Pharmaceuticals customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~charlpatter@aol.com: Each time maile a prescription it takes about at least * business days as they proclaim and processing and *-* business to ship. This incredble about this business, the time delays it tske to reach me through mail or*UPS.
GetHuman: Let's quantify your experience contacting Orchard Pharmaceuticals. On a scale of 1 to 5, how easy is it go get help on a Orchard Pharmaceuticals problem?
~charlpatter@aol.com: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~charlpatter@aol.com: I'd give them a four out of five on communication.
GetHuman: And what about Orchard Pharmaceuticals's ability to quickly and effectively address your problem?
~charlpatter@aol.com: For that I would say one out of five.
GetHuman: And finally- any advice for other Orchard Pharmaceuticals customers?
~charlpatter@aol.com: Call them early in the day or late. Don't forget any personal or account information you might need for Orchard Pharmaceuticals to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~charlpatter@aol.com taken from his Orchard Pharmaceuticals customer service problem that occurred on November 20th, 2017.
Orchard Pharmaceuticals
3.00 of 5 stars | 3 reviews
~charlpatter@aol.com's Orchard Pharmaceuticals Review
Difficulty of finding help
3 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
3 out of 5 stars
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