Orientalfurniture.com: They sent me the wrong product and I am still w...
A Orientalfurniture.com customer review by GetHuman user ~Diana from November 12th, 2017
Background on ~Diana's case
GetHuman: ~Diana - can you tell our other Orientalfurniture.com customers when your case took place?
~Diana: Yes. It was afternoon, on November 6th.
GetHuman: Did you reach out to Orientalfurniture.com, and if so, how?
GetHuman: And which of these common Orientalfurniture.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Diana a list of common Orientalfurniture.com problems)
~Diana: "Change order" was why I was trying to call.
~Diana's review of Orientalfurniture.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Orientalfurniture.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Diana: They sent me the wrong product and I am still waiting for them to send me the correct product or refund me my funds. I do not get replies to email queries and when I call they tell me to email them with the request!!! I've sent about * emails and still no reply. I would never purchase from them again.
GetHuman: Let's quantify your experience contacting Orientalfurniture.com. On a scale of 1 to 5, how easy is it go get help on a Orientalfurniture.com problem?
~Diana: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Diana: I'd give them a three out of five on communication.
GetHuman: And what about Orientalfurniture.com's ability to quickly and effectively address your problem?
~Diana: For that I would say four out of five.
GetHuman: And finally- any advice for other Orientalfurniture.com customers?
~Diana: Call them early in the day or late. Don't forget any personal or account information you might need for Orientalfurniture.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Diana taken from his Orientalfurniture.com customer service problem that occurred on November 6th, 2017.
Orientalfurniture.com
1.00 of 5 stars | 1 reviews
~Diana's Orientalfurniture.com Review
Difficulty of finding help
1 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
3 out of 5 stars
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