Meter reading for Origin Energy

A Origin Energy customer review by GetHuman user GetHuman-bigchees from December 6th, 2017

Background on GetHuman-bigchees's case

GetHuman: GetHuman-bigchees - can you tell our other Origin Energy customers when your case took place?
GetHuman-bigchees: Yup. It was afternoon, on December 1st.
GetHuman: Did you reach out to Origin Energy, and if so, how?
GetHuman-bigchees: I used the 132461 number I found for on the GetHuman Origin Energy customer phone number page I was on: Origin Energy Customer Service Phone Number
GetHuman: And which of these common Origin Energy customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-bigchees a list of common Origin Energy problems)
GetHuman-bigchees: "Complaint" was why I was trying to call.

GetHuman-bigchees's review of Origin Energy customer service

GetHuman: So how would you sum up your experience for GetHuman's Origin Energy customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-bigchees: Meter reading for Origin Energy
GetHuman: Can you tell the rest of us a bit more from what happened on 12/01/17?
GetHuman-bigchees: They won't read the meter because it's behind a bush
GetHuman: Let's quantify your experience contacting Origin Energy. On a scale of 1 to 5, how easy is it go get help on a Origin Energy problem?
GetHuman-bigchees: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-bigchees: I'd give them a two out of five on communication.
GetHuman: And what about Origin Energy's ability to quickly and effectively address your problem?
GetHuman-bigchees: For that I would say one out of five.
GetHuman: And finally- any advice for other Origin Energy customers?
GetHuman-bigchees: Call them early in the day or late. Don't forget any personal or account information you might need for Origin Energy to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-bigchees taken from his Origin Energy customer service problem that occurred on December 1st, 2017.

Origin Energy

-1.00 of 5 stars | 77 reviews

GetHuman-bigchees's Origin Energy Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars

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