Orlando Utilities Commission (OUC): waited on line ** min. to report lighting strik...

A Orlando Utilities Commission (OUC) customer review by GetHuman user ~elainebeacham from November 22nd, 2017

Background on ~elainebeacham's case

GetHuman: ~elainebeacham - can you tell our other Orlando Utilities Commission (OUC) customers when your case took place?
~elainebeacham: Yup. It was afternoon, on November 15th.
GetHuman: Did you reach out to Orlando Utilities Commission (OUC), and if so, how?
~elainebeacham: I used the 407-423-9018 number I found for on the GetHuman Orlando Utilities Commission (OUC) customer phone number page I was on: Orlando Utilities Commission (OUC) Customer Service Phone Number
GetHuman: And which of these common Orlando Utilities Commission (OUC) customer issues best describes the reason you wanted to talk to them?
(Shows ~elainebeacham a list of common Orlando Utilities Commission (OUC) problems)
~elainebeacham: "Lower my bill" was why I was trying to call.

~elainebeacham's review of Orlando Utilities Commission (OUC) customer service

GetHuman: So how would you sum up your experience for GetHuman's Orlando Utilities Commission (OUC) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~elainebeacham: waited on line ** min. to report lighting strike to our church located at **** Silver Star Rd. Orlando *****
GetHuman: Let's quantify your experience contacting Orlando Utilities Commission (OUC). On a scale of 1 to 5, how easy is it go get help on a Orlando Utilities Commission (OUC) problem?
~elainebeacham: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~elainebeacham: I'd give them a one out of five on communication.
GetHuman: And what about Orlando Utilities Commission (OUC)'s ability to quickly and effectively address your problem?
~elainebeacham: For that I would say one out of five.
GetHuman: And finally- any advice for other Orlando Utilities Commission (OUC) customers?
~elainebeacham: Call them early in the day or late. Don't forget any personal or account information you might need for Orlando Utilities Commission (OUC) to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~elainebeacham taken from his Orlando Utilities Commission (OUC) customer service problem that occurred on November 15th, 2017.

Orlando Utilities Commission (OUC)

2.33 of 5 stars | 19 reviews

~elainebeacham's Orlando Utilities Commission (OUC) Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars

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