My three kids drink *-* glasses of Ovaltine a d...
A Ovaltine customer review by GetHuman user ~godawg from November 5th, 2017
Background on ~godawg's case
GetHuman: ~godawg - can you tell our other Ovaltine customers when your case took place?
~godawg: Sure. It was afternoon, on November 4th.
GetHuman: Did you reach out to Ovaltine, and if so, how?
GetHuman: And which of these common Ovaltine customer issues best describes the reason you wanted to talk to them?
(Shows ~godawg a list of common Ovaltine problems)
~godawg: "Where to buy" was why I was trying to call.
~godawg's review of Ovaltine customer service
GetHuman: So how would you sum up your experience for GetHuman's Ovaltine customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~godawg: My three kids drink *-* glasses of Ovaltine a day and the new and improved formula for Ovaltine is NOT drinkable. It stinks when you open the can.
GetHuman: Let's quantify your experience contacting Ovaltine. On a scale of 1 to 5, how easy is it go get help on a Ovaltine problem?
~godawg: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~godawg: I'd give them a three out of five on communication.
GetHuman: And what about Ovaltine's ability to quickly and effectively address your problem?
~godawg: For that I would say four out of five.
GetHuman: And finally- any advice for other Ovaltine customers?
~godawg: Call them early in the day or late. Don't forget any personal or account information you might need for Ovaltine to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~godawg taken from his Ovaltine customer service problem that occurred on November 4th, 2017.
Ovaltine
2.67 of 5 stars | 1 reviews
~godawg's Ovaltine Review
Difficulty of finding help
2 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
3 out of 5 stars
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