OwlCrate: Foreign shipping no zip code

A OwlCrate customer review by GetHuman user GetHuman-adeleswa from December 4th, 2017

Background on GetHuman-adeleswa's case

GetHuman: GetHuman-adeleswa - can you tell our other OwlCrate customers when your case took place?
GetHuman-adeleswa: Yup. It was afternoon, on November 29th.
GetHuman: Did you reach out to OwlCrate, and if so, how?
GetHuman-adeleswa: I used a email I found on the GetHuman OwlCrate customer service contact info page: Contact OwlCrate Customer Service
GetHuman: And which of these common OwlCrate customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-adeleswa a list of common OwlCrate problems)
GetHuman-adeleswa: "None of those really matches why I wanted to contact OwlCrate that day." was why I was trying to contact.

GetHuman-adeleswa's review of OwlCrate customer service

GetHuman: So how would you sum up your experience for GetHuman's OwlCrate customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-adeleswa: Foreign shipping no zip code
GetHuman: Can you tell the rest of us a bit more from what happened on 11/29/17?
GetHuman-adeleswa: Can't submit order w*o zip code which Ireland doesn't have
GetHuman: Let's quantify your experience contacting OwlCrate. On a scale of 1 to 5, how easy is it go get help on a OwlCrate problem?
GetHuman-adeleswa: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-adeleswa: I'd give them a five out of five on communication.
GetHuman: And what about OwlCrate's ability to quickly and effectively address your problem?
GetHuman-adeleswa: For that I would say four out of five.
GetHuman: And finally- any advice for other OwlCrate customers?
GetHuman-adeleswa: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for OwlCrate to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-adeleswa taken from his OwlCrate customer service problem that occurred on November 29th, 2017.

OwlCrate

3.40 of 5 stars | 23 reviews

GetHuman-adeleswa's OwlCrate Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
4 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like OwlCrate, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with OwlCrate in any way.

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