PC Solutions 247: Got a call last night from a person who claimed...

A PC Solutions 247 customer review by GetHuman user ~swissymom from November 11th, 2017

Background on ~swissymom's case

GetHuman: ~swissymom - can you tell our other PC Solutions 247 customers when your case took place?
~swissymom: Yes I can. It was evening, on November 4th.
GetHuman: Did you reach out to PC Solutions 247, and if so, how?
~swissymom: I used the 888-491-1182 number I found for on the GetHuman PC Solutions 247 customer phone number page I was on: PC Solutions 247 Customer Service Phone Number
GetHuman: And which of these common PC Solutions 247 customer issues best describes the reason you wanted to talk to them?
(Shows ~swissymom a list of common PC Solutions 247 problems)
~swissymom: "Complaint" was why I was trying to call.

~swissymom's review of PC Solutions 247 customer service

GetHuman: So how would you sum up your experience for GetHuman's PC Solutions 247 customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~swissymom: Got a call last night from a person who claimed to be from pc solutions ***. Told me to call back the number from above. Tried over * times today with someone answering very quiet and hanging up. I paid for this service and now I can not get anyone to help. Very disappointed.
GetHuman: Let's quantify your experience contacting PC Solutions 247. On a scale of 1 to 5, how easy is it go get help on a PC Solutions 247 problem?
~swissymom: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~swissymom: I'd give them a one out of five on communication.
GetHuman: And what about PC Solutions 247's ability to quickly and effectively address your problem?
~swissymom: For that I would say two out of five.
GetHuman: And finally- any advice for other PC Solutions 247 customers?
~swissymom: Call them early in the day or late. Don't forget any personal or account information you might need for PC Solutions 247 to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~swissymom taken from his PC Solutions 247 customer service problem that occurred on November 4th, 2017.

PC Solutions 247

1.33 of 5 stars | 26 reviews

~swissymom's PC Solutions 247 Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
1 out of 5 stars

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